25jili Terms and Conditions — Philippines

By accessing the 25jili platform, registering an account, making a deposit, or placing any bet or wager, you confirm that you have read, understood, and unconditionally agreed to these Terms and Conditions in their entirety. These Terms apply to all users of 25jili, regardless of how they access the platform.

If you do not agree to any part of these Terms, you must not use the 25jili platform. Continued use of the platform after any updates to these Terms constitutes acceptance of the updated version.

To register and maintain an account at 25jili, you must meet all of the following requirements:

• You must be at least 21 years of age. This is a firm minimum age requirement under Philippine law and 25jili policy. No exceptions.
• You must be a natural person. Corporate or institutional accounts are not permitted.
• You must not be a resident of any jurisdiction where online gaming is prohibited by law.
• You must not be registered on any self-exclusion list or compulsive gambling programme that would make your participation in 25jili inappropriate.
• You must be capable of entering into a legally binding agreement under Philippine law.

Each player is permitted to hold only one (1) registered account at 25jili. Creating multiple accounts — whether under the same identity or different identities — is strictly prohibited and will result in the immediate suspension of all associated accounts. Any balances held in duplicate accounts may be withheld pending investigation.

You are responsible for keeping your login credentials — email address, password, and any two-factor authentication details — secure and confidential. 25jili will not be responsible for any losses resulting from unauthorised access to your account due to your failure to maintain credential security.

25jili is required to carry out Know Your Customer (KYC) verification in accordance with applicable Philippine regulations. By registering, you agree to provide accurate, complete, and up-to-date information at all times, and to submit identity documents when requested.

Verification may be triggered at any point, including but not limited to:

• Upon registration or first withdrawal request
• When cumulative withdrawals exceed a defined threshold
• When account activity triggers automated fraud or money-laundering screening
• When requested by relevant regulatory authorities

Acceptable KYC documents include a government-issued Philippine ID (e.g., PhilSys National ID, SSS ID, GSIS ID, passport, driver's licence, PRC ID, voter's ID), proof of residential address, and — where required — source of funds documentation.

25jili reserves the right to suspend withdrawals and restrict account activity until KYC verification is satisfactorily completed. Providing false, misleading, or fraudulent documents is a serious violation of these Terms and will result in permanent account closure and reporting to relevant authorities.

All financial transactions on 25jili are denominated in Philippine Peso (₱ PHP). The platform accepts deposits and processes withdrawals via the following Philippine payment methods: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO internet banking, BPI online, UnionBank online, and Visa/Mastercard debit or credit cards.

Deposits:

• Minimum deposit: ₱100
• Deposits are credited to your 25jili account within minutes for GCash, Maya, and instant e-wallets.
• Bank transfer deposits via PESONet may take up to one (1) banking business day.
• 25jili does not accept deposits from third-party accounts. The payment method used to deposit must be registered in your name.

Withdrawals:

• Minimum withdrawal: ₱200
• Withdrawals to GCash and Maya are typically processed within five (5) minutes, 24 hours a day.
• Withdrawals to bank accounts via InstaPay are generally processed within two (2) hours during banking hours.
• Withdrawals may be delayed or suspended if your account has not completed KYC verification, or if your account is under investigation.
• Withdrawals will only be sent to the same payment method used for the most recent deposit, unless changed through formal account verification processes.

From time to time, 25jili offers bonuses, free bets, cashback promotions, and other incentives to registered players. All promotions are subject to specific terms that will be published alongside each offer. The following general bonus rules apply across all 25jili promotions unless otherwise stated:

• Wagering requirement: Bonus funds must be wagered a stated number of times (the "rollover") before they can be converted to withdrawable real-money balance. The rollover multiplier for each promotion will be clearly stated when the offer is presented.
• Game contributions: Not all games contribute equally towards bonus wagering requirements. Slot games typically contribute 100%, while table games, live dealer games, and sports bets may contribute at a lower rate. The applicable contribution rates are shown in each promotion's specific terms.
• Expiry: Bonus funds that are not wagered within the stated validity period will expire and be removed from your account automatically.
• Eligibility: Bonuses are available to eligible registered players at 25jili only. One bonus per player, per promotion, unless explicitly stated otherwise. Using multiple accounts to claim the same bonus constitutes fraud.
• Withdrawal restriction: Bonus funds cannot be withdrawn directly. Only the real-money balance resulting from completed wagering requirements may be withdrawn.

25jili reserves the right to modify, cancel, or withdraw any promotion at any time without prior notice. In cases of suspected bonus abuse, 25jili may void bonus winnings and restrict account access pending investigation.

The following general rules apply to all bets and wagers placed at 25jili:

• All bets are final once confirmed. Bets cannot be cancelled or amended by the player after placement, except where a specific "cash out" or "bet edit" feature is explicitly available for that market.
• Minimum bet amounts and maximum bet limits vary by game, market, and player account status. Current limits are displayed within each game or betting market on the 25jili platform.
• In the event of a technical error, system failure, or manifest pricing error (e.g., clearly incorrect odds), 25jili reserves the right to void the affected bets and return stakes to players' accounts.
• For sports betting markets, results are settled based on the official result declared by the relevant governing body (e.g., WBC for boxing, FIVB for volleyball). Any subsequent changes to official results may lead to bet re-settlement at 25jili's discretion.
• For live in-play betting, any bets accepted after the official outcome of an event is known (due to data latency) will be voided.
• Winnings from successful bets are credited to your 25jili account balance immediately upon settlement.

The integrity of every game and bet at 25jili depends on all players acting in good faith. The following actions are strictly prohibited and will result in immediate account suspension, permanent ban, and potential legal action:

• Using any automated software, bots, scripts, or artificial intelligence to gain an unfair advantage in any game or betting market
• Collusion with other players — including chip-dumping in poker, coordinated betting to exploit bonus terms, or sharing hole cards in live dealer games
• Exploiting software bugs, system errors, or pricing errors to make unfair gains. Players who discover an error must report it to 25jili support immediately. Exploitation of known errors is treated as fraud.
• Engaging in any form of money laundering, including using 25jili as a pass-through mechanism for funds
• Attempting to access other players' accounts, the platform's backend systems, or any 25jili data without authorisation
• Providing false information during registration or KYC verification
• Any conduct that 25jili reasonably determines to be abusive, fraudulent, or contrary to the spirit of fair and honest gaming

All content on the 25jili platform — including but not limited to the website design, logos, game graphics, software, text, and promotional materials — is the exclusive property of 25jili or its licensed content providers. This content is protected by applicable copyright, trademark, and intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable licence to access and use the 25jili platform for personal, non-commercial gaming purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content from 25jili without prior written permission.

The "25jili" brand name, logo, and associated marks are the property of 25jili. Unauthorised use of these marks is prohibited.

25jili provides the platform on an "as is" and "as available" basis. While we work hard to maintain reliable, uninterrupted service, we cannot guarantee that the platform will always be available, error-free, or free from technical issues beyond our control.

To the maximum extent permitted by Philippine law, 25jili will not be liable for:

• Financial losses resulting from technical failures, internet connectivity issues, or force majeure events
• Losses resulting from a player's voluntary participation in gambling activities on the platform
• Third-party payment processing errors or delays outside 25jili's direct control
• Any indirect, incidental, or consequential damages arising from your use of the platform

Nothing in these Terms limits 25jili's liability for fraud, wilful misconduct, or any matter where liability cannot be excluded under applicable law.

25jili reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms and Conditions
• Failure to complete KYC verification within a reasonable timeframe after request
• Suspected fraud, money laundering, or collusion
• Provision of false or misleading information during registration or at any subsequent time
• Suspicion of underage gambling
• Request by a law enforcement or regulatory authority
• Any other conduct that 25jili reasonably determines to be harmful to the platform, its players, or its integrity

Players may also voluntarily close their own account at any time by contacting 25jili support at support@25jili.best. Any remaining real-money balance (not bonus funds) will be refunded to the player's verified payment method upon closure, subject to any outstanding investigations.

The collection, use, and protection of your personal data at 25jili is governed by our separate Privacy Policy, which forms part of these Terms by reference. By registering with 25jili, you acknowledge that you have read and understood our Privacy Policy.

In brief, 25jili collects personal data necessary to operate the platform, process payments, comply with KYC obligations, and provide customer support. We do not sell personal data to third parties. For the complete details on how we handle your data, visit our Privacy Policy page.

25jili is firmly committed to responsible gaming. We believe gaming should be a form of entertainment — not a financial strategy, and never something that causes harm. In support of this commitment, the platform offers the following player-controlled tools:

• Deposit limits: Set daily, weekly, or monthly caps on how much you can deposit into your 25jili account
• Loss limits: Define the maximum amount you're comfortable losing in a given period
• Session time reminders: Receive notifications when you've been playing continuously for a set duration
• Cooling-off period: Temporarily suspend your account for a short period (24 hours to 30 days) to take a break
• Self-exclusion: Permanently exclude yourself from all gaming activity on 25jili. Once activated, self-exclusion cannot be reversed for the stated period.

If you believe you or someone you know may have a gambling problem, please read our full Responsible Gaming page for resources and guidance. You can also contact our support team at any time — we're here to help, not just to take bets.

25jili reserves the right to amend, update, or replace these Terms and Conditions at any time. When changes are made, the "Last updated" date at the top of this page will be revised accordingly. For material changes, 25jili will make reasonable efforts to notify registered players via email or in-platform notification.

Your continued use of the 25jili platform after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you should stop using the platform and contact support to close your account and withdraw your balance.

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising from or relating to these Terms, or your use of the 25jili platform, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Nothing in this clause limits 25jili's right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent or address any actual or threatened breach of these Terms.

If you have any questions, concerns, or complaints about these Terms and Conditions, or about your 25jili account, please contact us:

• Email: support@25jili.best
• Live chat: Available 24/7 through the 25jili platform
• Response time: We aim to respond to all email enquiries within 24 hours

For responsible gaming support, self-exclusion requests, or account closure, please state your request clearly in the subject line so we can direct it to the right team as quickly as possible.